We will gladly accept items for exchange if they were received damaged or defective in any way. If you receive a damaged item, within 48 hours, take a picture of the item(s) along with the original packing slip and email them to firstname.lastname@example.org explaining what is wrong with the item(s). After reviewing, we will contact you with detailed instructions on how to return the item(s) . In order for us to maintain the quality of our products, we will not accept any returns of products for reasons other than them being damaged or defective. We apologize in advance for any inconvenience this may cause.
Please Note: that any order discrepancies must be reported within 48 hours of receiving your merchandise. Your packing slip is your proof of purchase and it must be presented for all discrepancies. This includes, missing and damaged items. You will need to upload a picture of the items received, the packing slip, and email those along with the issue you are seeking to get resolved to email@example.com.
Shipping fees are non-refundable.